Privacy policy

 

Privacy Policy

Last Updated: 25 May 2026

At Etheric India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information

  • Order Details

  • Account Login Information

  • Customer Support Queries

We may also automatically collect certain information when you browse our website, such as:

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Cookies & Tracking Data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve website functionality and user experience

  • Send order updates and service notifications

  • Respond to enquiries and feedback

  • Prevent fraud and unauthorized activities

  • Share promotional offers, newsletters, and product updates (only where permitted)

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, remember user preferences, and support marketing activities.

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

For Shopify cookie information, please visit:
Shopify Cookie Policy

4. Sharing of Information

We do not sell your personal information. However, we may share information with trusted third-party service providers for purposes such as:

  • Payment Processing

  • Shipping & Delivery

  • Website Hosting

  • Analytics & Marketing

  • Customer Support Services

These service providers only receive information necessary to perform their services securely and lawfully.

5. Payment Security

All online payments are processed through secure and trusted payment gateways. Etheric India does not directly store your complete debit/credit card details on our servers.

While we take reasonable security measures, no digital platform can guarantee complete security of transmitted information.

6. Data Retention

We retain your information only as long as necessary for:

  • Order fulfillment

  • Legal and accounting requirements

  • Customer support

  • Fraud prevention and dispute resolution

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your information

  • Withdraw marketing consent

  • Request restriction of data processing

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of those external websites.

Users are advised to review third-party privacy policies before sharing personal information.

9. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

10. Policy Updates

Etheric India reserves the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

We encourage users to review this page periodically for updates.

11. Contact Us

For questions, complaints, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Etheric India / DEVODHYOG
D 35,  Second Floor , ICON Apartments 
Sector Chi-3, Greater Noida,
Uttar Pradesh – 201310, India

Phone: +91 7290049464, +91 9599697082
Email: ethericindia@gmail.com

Visit us at: Etheric India